BizDev Hub
Qualification Worksheet
Questions to qualify, shape, and win complex opportunities. Work through each section to stress-test your position before committing resources.
1
Why Would They Buy?
Pain & Value Proposition
- Do their stated priorities truly drive decisions and behavior — or are they mostly messaging?
- Are those priorities reflected in what they measure, fund, and reward?
- What have you observed that confirms their real values and priorities?
- What evidence supports this, and how can you help them advance what matters most?
- Have you validated your understanding externally (customers, analysts, partners, public sources)?
- Can you link this opportunity to relevant industry trends?
- Are the client's issues primarily driven by industry-wide forces or company-specific circumstances?
- Which KPIs matter most to the client?
- Are any KPI shortfalls symptoms of deeper (dormant) pain?
- Do they need a culture or behavior shift to meet the challenges they face?
- Who are the internal catalysts for culture change?
- Are requirements defined — by whom — and what business drivers sit behind them?
- What issues matter most right now, and what's likely to matter next?
- Can you ethically and credibly reframe the issues in your favor?
2
Differentiation
Your competitive position and winning strategy
- If this is an existing client, what criteria are you using to evaluate their level of satisfaction?
- Do you know how the company views your competitors?
- If there is no relationship, how will you learn how they view you (and the market)?
- Are you doing work for any of the client's customers, competitors, or business partners?
- Do you have relationships with outside forces on the client that can be leveraged? Does your competitor?
- Have you considered collaborating with other business partners to strengthen your position?
- Why have you chosen your winning strategy — and how will the competitor try to neutralize it?
- Do these strategic benefits tie directly to the critical business issues you identified?
- Are you proposing what the customer says they want — or what they truly need?
- If there are potential showstoppers, have you identified and assessed them?
- Have you assessed mutual fit (technical, functional, methodology, price, culture)?
- What could cause your strategy to fail — and what is your mitigation plan?
3
Why Would They Buy Now?
Their Urgency
- What is the client trying to accomplish, and how do you fit?
- Why are these issues important to the client right now? How do you know?
- Is this what senior management is focused on? Who verified it?
- Do you understand the impact of these issues on their business (financial, operational, reputational, strategic)?
- What impending event, deadline, or risk is driving action now?
- Have you confirmed the source of urgency with someone who has power?
- What could cause the urgency to change or fade?
- What is the consequence of delay — business impact or political fallout?
- What is the cost of lost benefits if the client does not move forward?
4
How Much Is the Opportunity?
Deal size, budget, and momentum
- Value, discount, and scope — what is the current estimate, and how confident are you in it?
- What is the client's experience buying and implementing similar solutions — advantage or disadvantage?
- Is the project budgeted? If not, can funding be made available — and by whom?
- Is the business problem large enough to motivate the client to buy?
- What stage of evaluation are you in right now?
- Is your sales cycle in sync with the client's buying cycle? When will they decide?
- Is momentum increasing or decreasing — why?
- Given the decision process and urgency, does the process advantage you or a competitor?
- Are there other projects or events that could threaten or delay this initiative?
5
Who Cares?
Stakeholder mapping and intelligence
- Have you spoken with people across the client organization (beyond your immediate contacts)?
- Who will personally benefit from the outcomes you are proposing?
- What criteria do they believe will be used to differentiate vendors — and are those criteria prioritized?
- Who are potential influencers (formal and informal)?
- Who is giving you inside information, and why? Have you confirmed it with multiple sources?
- Have you personally called on all of these people? If not, how do you know the information is accurate?
- Do you have a power sponsor — are they politically astute and do they have the power to influence the decision?
- Who supports your competitors — and why?
- What is your strategy for managing competitor supporters (change preference, outvote, disconnect, or discredit with facts)?
- Does this project have a political sponsor?
6
Who Matters?
Decision Process & Politics
- How do the benefits tie to the agendas of the powerful stakeholders?
- Are the requirements likely to change in the 'crucible' stage?
- Do you have access to the right people to address major blind spots?
- If the client had to vote today, would you win or lose — and why?
- Is there a defined decision-making process, and what phase are they currently in?
- How do they think they will decide — and what could change the process?
- Who else could become involved? Is corporate or board approval required?
- If the decision-making process turns political (the Crucible Effect), what do you predict will happen?
- Who have you not called on that could have major pain or power to influence the decision?
7
What Next?
Action Plan
- What is your sales objective — frontal, flanking, or fractional?
- If it is too early to set one, when will you decide? (Add to the tactical action plan.)
- How will you gain and document a client commitment?
- How will you communicate the plan to the rest of the team?
- Do you have the resources and the right people to execute your strategy?
- Are your tactics consistent with your strategy?
- Are your tactics helping you gain control of the sale — or are you reacting to the client/competitor agenda?
- Do the action plans address the major blind spots?
Key Concept
The Canyon & The Crucible
Two critical, high-pressure phases in complex competitive evaluations where deals most often fail — due to political misalignment, information gaps, or buyer indecision.
The Canyon — The Information Gap
- Momentum loss: early excitement fades and the deal enters a limbo state where stakeholders lose focus
- Political disconnect: the sale stalls when the team relies on a funnel instead of understanding the internal champion's political power
- Probability trap: pipelines may show 10–20% probability, but if momentum hasn't crossed a threshold, true probability can be near zero
The Crucible — The Pressure of Decision
- Stakeholder division: buying organizations form divided camps with conflicting priorities, creating a political battleground
- Indecision and fear: many losses are due to inability to commit — not preference for a competitor
- JOLT response: high performers reduce indecision by judging it, offering recommendations, limiting exploration, and taking risk off the table
- Identify the power championEnsure your sponsor has the political capital to push the deal through when momentum fades.
- Focus on loss aversionAddress fear of messing up (FOMU) in addition to fear of missing out (FOMO).
- Limit research late in the cyclePrevent analysis paralysis by keeping the team aligned and focused.
- Control the narrativeFrame the decision as a necessary evolution, not a risky disruption.